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- The small details often matter the most
by Shep Hyken on 25 November 2025 at 1:00 pmMinor problems encourage customers to imagine larger issues. SHEP HYKEN encourages your business to manage its perception.
- When gold prices skyrocket, it’s time to think outside the boxon 25 November 2025 at 1:00 pm
The dramatic rise of gold prices has caused headaches for many jewellers. ARDA KARA encourages retailers to think creatively when navigating new market conditions.
- Improving your customer service: Part IIby Georganne Bender on 25 November 2025 at 1:00 pm
Sometimes, we need to go back to basics. Let's not overcomplicate matters. GEORGANNE BENDER concludes the series on customer service standards.
- Three marketing strategies for new businessesby Simon Dell on 25 November 2025 at 1:00 pm
Have you recently launched a new business? SIMON DELL says that you can create significant results from a modest investment in digital marketing.
- Natural Diamond Council appoints new CEOby Samuel Ord on 24 November 2025 at 1:00 pm
The Natural Diamond Council has confirmed the appointment of Amber Pepper as CEO, stepping into the role in February next year.